Snagging and defect reports, written while you walk.

Terms of Use

Last updated DD MONTH 2026

Before this page goes live: replace every HIGHLIGHTED value and have a solicitor review it. The subscription section is written to satisfy App Store Review Guideline 3.1.2, which requires these specific disclosures next to an auto-renewing subscription — that part should not be shortened.

This is the agreement between you and LEGAL ENTITY NAME (COMPANY NUMBER), REGISTERED ADDRESS ("we", "us") for the Walkover iPhone app and the service behind it. By using Walkover you accept it. If you do not, do not use the app.

What Walkover does

You photograph defects on site, describe them, and Walkover produces a branded PDF report for your client. It is a tool for writing up an inspection you carried out. It does not carry out the inspection, it does not verify your findings, and it is not a substitute for your professional judgement or for any qualification, registration or insurance your work requires.

Subscriptions

Walkover requires a paid subscription. Everything in this section is handled by Apple, not by us.

What is offered: Annual — PRICE / year, Monthly — PRICE / month, and Lifetime — PRICE, one payment. Prices are shown in your local currency in the app before you buy, and those shown in the app are the ones that apply.
Free trial: LENGTH, once per Apple ID. If you buy during a trial, the remainder of the trial is forfeited, which is Apple's standard behaviour for all apps.
Payment is charged to your Apple ID account when you confirm the purchase.
Automatic renewal: the annual and monthly plans renew automatically unless you turn off auto-renew at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends, at the price for the plan you are on.
Managing and cancelling: in Settings → your name → Subscriptions on your iPhone, or from the link in the app's Settings screen. Cancelling stops the next renewal; it does not refund the period you are in.
Refunds are handled by Apple under its own terms, not by us. We cannot issue or refuse one.
Lifetime means for as long as we operate the service. It is not a promise that the service will exist for ever; see If we stop.

Deleting your account inside the app does not cancel an Apple subscription, and cancelling an Apple subscription does not delete your account. They are separate, and both are yours to do.

Your work stays yours

The photographs you take, the words you write and the reports you produce belong to you. We claim no ownership of them and we do not use them to promote Walkover, to train anything, or for any purpose other than running the service for you.

We need your permission to do the obvious mechanical things — store your photographs, put them into a PDF, hand you back a link — and that permission ends when you delete the content or your account.

What we ask of you

Have the right to be on the property and to photograph it.
Do not upload anything unlawful, or anything you have no right to upload.
Do not try to break, overload or reverse-engineer the service, and do not use it to build a competing one.
Keep to a fair, ordinary level of use. There is no seat charge and no hard limit on jobs or reports; if usage ever becomes obviously automated or abusive we will contact you before doing anything about it.
Do not share your account with people outside your firm. The price is per firm, not per person, which only works if a firm is a firm.

AI drafting

If you turn it on, Walkover can suggest the wording of a defect from what you said. The suggestion is a draft: it is never saved until you accept it, and it is yours to edit or discard. The model can be wrong, and you are the professional signing the report — check what it wrote before you send it to a client. We are not liable for wording you approved.

Availability

We aim to keep Walkover running and to keep your archive safe, but we do not promise uninterrupted or error-free service. Maintenance, outages at our suppliers, and problems we have not thought of will happen. The app is provided "as is" to the fullest extent the law allows.

Keep your own copies of reports that matter. Sharing a finished PDF out of the app takes a moment and is the only backup entirely under your control.

Liability

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited — including, if you are a consumer, your statutory rights.

Otherwise, and to the extent the law allows, we are not liable for lost profit, lost work, lost contracts or lost data, and our total liability to you is limited to the amount you paid in the 12 months before the claim.

Confirm this limit is enforceable in every market you sell in (UK, IE, US, CA, AU). Consumer-protection rules differ and an unenforceable clause is worse than a modest one.

Ending it

You can stop at any time: cancel through Apple, and delete your account in the app when you have saved what you want.

We may suspend or end an account that breaks these terms, and we will tell you why unless we are legally unable to. If we ever shut the service down, we will give you NOTICE PERIOD notice so you can export your reports, and we will refund the unused part of a subscription paid in advance.

Changes

We may update these terms. If a change materially affects you we will tell you in the app before it takes effect. Carrying on using Walkover after that is acceptance; if you would rather not, cancel and delete your account.

Law

These terms are governed by GOVERNING LAW, and the courts of JURISDICTION have jurisdiction. If you are a consumer, this does not take away the protection of the mandatory law of the country you live in.

Questions: support@walkover.dev.